Before depositing at any online casino, take five minutes to read this checklist β it covers the steps most players skip. This guide walks through registering securely, claiming bonuses, and managing your funds at Fastpay online casino.
Before You Start
- Confirm you are in a jurisdiction where online gambling is legal.
- Have a valid email address and phone number ready.
- Prepare a government-issued ID for verification (passport, driver’s license).
- Choose a payment method you are comfortable using (credit card, e-wallet, cryptocurrency).
- Set a budget for gambling β never deposit more than you can afford to lose.
- Read the terms and conditions of the welcome bonus carefully.
Creating Your Account
- Visit the official Fastpay casino website (Fastpay login) and click the Sign Up button.
- Fill in the registration form: full name, date of birth, email, phone, and address.
- Create a strong password (at least 12 characters with uppercase, lowercase, numbers, and symbols).
- Select your preferred currency and accept the terms.
- Verify your email by clicking the link sent to your inbox.
- Complete the phone number verification via SMS code.
- Log in with your new credentials and complete your profile (address, payment details).
Calculating Your Bonus
Assume a welcome bonus of 100% match up to β¬500 plus 200 free spins on Starburst. The bonus funds and free spins are subject to wagering requirements (WR) of 35x the bonus amount. Free spin winnings are added as bonus money with the same WR.
If you deposit β¬200, you receive β¬200 bonus. Total balance = β¬400 (deposit + bonus). Wagering requirement = 35 Γ β¬200 = β¬7,000. You must wager β¬7,000 before withdrawing any winnings from the bonus. The house edge on slots is ~4%. Expected loss during wagering = β¬7,000 Γ 0.04 = β¬280. So expected value after wagering = bonus β¬200 β loss β¬280 = ββ¬80. This means the bonus is negative expectation if you play only slots. However, if you choose games with lower house edge (e.g., blackjack with 0.5%), expected loss = β¬7,000 Γ 0.005 = β¬35, making EV = β¬200 β β¬35 = +β¬165. Always check game contributions to WR.
Free spins: 200 spins at β¬0.10 = β¬20 total wager. Typical RTP 96%, so expected win = β¬19.20. That β¬19.20 is added as bonus with 35x WR = β¬672 wagering. Using same 4% house edge, expected loss = β¬26.88, making free spin EV = β¬19.20 β β¬26.88 = ββ¬7.68. Overall combined expected value = ββ¬80 β β¬7.68 = ββ¬87.68. But if you choose low-house-edge games for wagering, overall EV can become positive.
Security
Fastpay employs 256-bit SSL encryption to protect data in transit. Two-factor authentication (2FA) is available via authenticator apps. The casino holds a Curacao eGaming license. Important: Winnings from Curacao-licensed casinos may be subject to local taxes depending on your country. Always verify with a tax advisor.
Payment Methods
| Method | Deposit Time | Min Deposit | Withdrawal Time | Fees |
|---|---|---|---|---|
| Visa/Mastercard | Instant | β¬20 | 1β3 business days | None (casino covers) |
| Skrill | Instant | β¬10 | Up to 24 hours | None |
| Neteller | Instant | β¬10 | Up to 24 hours | None |
| Bitcoin | Instant (1 confirmation) | β¬20 equivalent | Up to 12 hours | Network fee may apply |
| Bank Transfer | 1β3 business days | β¬50 | 3β5 business days | Possible intermediary fees |
All withdrawals are subject to identity verification (KYC). Submit documents early to avoid delays.
Fix It Fast
- Login error: Clear browser cache and cookies, or use incognito mode. Reset password if forgotten.
- Account locked: Contact support via live chat. Usually due to multiple failed login attempts β wait 30 minutes.
- Verification not passing: Ensure documents are clear, not expired, and match registration details. Resubmit in correct format (JPEG/PNG, under 5 MB).
- Bonus not credited: Check that you used a valid bonus code during deposit. Contact support with deposit ID.
- Withdrawal pending for days: Check your account status β pending KYC? Withdrawal limits exceeded? Contact support if beyond stated processing time.
- Game not loading: Update browser/device, disable ad blockers, or try different network.
Pro Tips
If your withdrawal is delayed beyond the stated timeframe, follow these steps:
- Check your email for any KYC requests. Complete verification immediately.
- Log in and check withdrawal status (Pending, Processing, Completed).
- After 48 hours past the maximum processing time, contact customer support via live chat with your account ID and withdrawal reference number.
- If unresolved within 24 hours, escalate to the complaint department (email complaints@fastpaycasino.com).
- As a last resort, file a dispute with the Curacao eGaming licensing authority (please note that Curacao has limited player protection).
Players Ask
How do I reset my password?
On the login page, click Forgot Password, enter your email, and follow the reset link sent to your inbox.
Is Fastpay online casino safe?
Yes, it uses SSL encryption and offers 2FA. However, it holds a Curacao license which may not offer the same protections as UKGC or MGA licenses.
What is the minimum deposit?
The minimum deposit is β¬10 for e-wallets and β¬20 for credit cards and cryptocurrencies.
How long do withdrawals take?
E-wallets typically process within 24 hours, credit cards 1β3 days, and bank transfers up to 5 business days.
Can I play on mobile without an app?
Yes, the casino is fully optimized for mobile browsers and works as a progressive web app (PWA). You can add it to your home screen for quick access.
Are there any country restrictions?
Yes, players from certain countries (e.g., UK, USA, France) cannot register. Check the terms for the full list.
What document types are accepted for KYC?
We accept passport, driver’s license, national ID for identity; a utility bill or bank statement for address proof (dated within 3 months).
Can I set deposit limits?
Yes, under the Responsible Gambling section, you can set daily, weekly, or monthly deposit limits.
What currencies does Fastpay accept?
EUR, USD, GBP, and several cryptocurrencies including Bitcoin, Ethereum, and Litecoin.
Follow this guide for a smooth experience. Always gamble responsibly and never chase losses. Good luck!